James has been a precious partner for the past 5 years. I have rarely found someone so professional, dedicated, kind and responsive.
Francesca Moresi
Psychotherapist - Private Therapist London
Comprehensive WordPress Maintenance and Support
WordPress Care Plans
From basic updates to advanced optimisations, my WordPress maintenance services ensure your website is working for you. Choose a plan that scales with your business and enjoy peace of mind knowing your site is in good hands with me.
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Why do you need a WordPress Care Plan?
Finding The Right Development Partner
As a business owner, your key focus should be on growing your business, no tackling technical issues on your website. My Care Plans offer you an all-in-one solution to keep your website running smoothly while you focus on what you do best.
Eliminate Website Headaches
Running a small business can be stressful enough without having to manage your website too. With a WordPress Care Plan, you can focus on what you love to do and leave the tech issues to me.
Regular Updates and Maintenance
WordPress sites need regular updates for plugins, themes, and the core WordPress system. My Care Plan keeps your site updated, secure, and running smoothly.
Save Time and Money
Time spent trying to fix issues or maintain your WordPress site is time away from your business. A WordPress Care Plan cuts out this need and saves you money in the long term by preventing costly issues.
Improved Site Performance
Website performance and speed are essential for an excellent user experience and SEO. My Care Plans ensure your site is running optimally to keep your site fast and your visitors (and Google) happy.
24/7 Monitoring and Security
With my Care Plan, I offer 24/7 automated monitoring to track and ensure uptime. Automated security checks keep your site safe from hackers and malware.
My Professional Support Promise
If anything goes wrong or if you need help, I’m here to help. You don’t need to spend hours troubleshooting things on your own, not knowing where to start.
Monthly WordPress maintenance packages tailored for your business
Care Plan Pricing
Enjoy peace of mind knowing your website is secure, up-to-date, backed-up, and performing optimally.
Maintenance Plan
£100/month
Rest easy knowing your website is secure, backed up, and running smoothly, giving you peace of mind to focus on growing your business.
- Support: 30 minutes per month
- Response Time: Within 2 business days
- Emergency Support: Available at my hourly rate
- Updates: Regular WordPress core, plugin, and theme updates
- Backups: Daily website backups
- Security: 24/7 security monitoring
- Uptime: Uptime monitoring
Performance Plan
£250/month
Enjoy a faster, more responsive website that keeps visitors engaged and helps drive your business forward, without the technical headaches.
- Everything in the Maintenance Plan, plus:
- Support: 2 hours per month
- Emergency Support: Included for critical issues
- Response Time: Within 1 business day
- Priority Support: Priority response for support requests
- Optimisations: Performance, accessibililty, best practices, & SEO
Growth Plan
£500/month
Take your website to new heights with proactive support, strategic optimizations, and expert guidance designed to help your business thrive.
- Everything in the Performance Plan, plus:
- Support: 5 hours per month
- Emergency Support: Included for critical issues, with a 2-hour response time*
- Response Time: Within 4 business hours
- Strategy Calls: Monthly calls to discuss goals
- SEO: Google Search Console analysis, recommendations, & optimisations
Explore the Features of My WordPress Care Plans
Detailed Plan Comparison
Dive into the specifics of what each maintenance plan offers.
Plans
Maintenance Plan
Performance Plan
Growth Plan
Price
Monthly rolling contract, no lock-in
£100+VAT per month
£250+VAT per month
£500+VAT per month
Support time
Additional hours may be purchased if required
30 minutes per month
2 hours per month
5 hours per month
Response time for standard support requests
During office hours. Mon - Fri, 9am - 6pm UK
Within 2 days
Within 1 day
Within 4 hours
Emergency support
Out-of-hours emergency support subject to availability
-
Within 3 hours
Within 3 hours
WhatsApp, Email, & Phone Support
WordPress core updates
Plugin updates
Theme updates
Website backups
Daily
Every 12 hours
Every 6 hours
Security hardening & monitoring
WordPress Login Protection
Malware scanning & removal
Spam protection & removal
Uptime monitoring
SSL certificate management
DNS management
Monthly website health reports
SMTP transactional email service
As part of my WordPress hosting package
Object caching
As part of my WordPress hosting package
Varnish caching
As part of my WordPress hosting package
Performance optimisation
Using Google’s PageSpeed Insights metrics
-
Accessibility optimisation
Using Google’s PageSpeed Insights metrics
-
Best practises optimisation
Using Google’s PageSpeed Insights metrics
-
SEO optimisation
Using Google’s PageSpeed Insights metrics
-
Image optimisation
-
Monthly speed & performance reports
-
Site health monitoring
Scanning for 404s, redirects, and broken links
-
Priority support
-
Monthly strategy calls
-
-
Google Search Console analysis, recommendations & optimizations
-
-
Whether you’re new to WordPress or a well-versed expert, keeping on top of your website’s maintenance and management can be time-consuming and technical.
With my dedicated WordPress Care Plan, you get the peace of mind knowing that your site is regularly updated, maintained, patched, and working at peak performance, allowing you to concentrate on what matters most - growing your business.
It’s my guarantee that you’ll always be working directly with me. Your website matters, and to ensure the best quality and consistency of service, I don’t delegate work or outsource to less experienced developers.
My Care Plan includes one hour of dedicated support every month for any website related matters, such as changes, updates, and any type of maintenance. If you need more time, I just bill at my standard hourly rate.
See What My Clients Say About My Services
Sharing Success Stories
I'm very proud of the work that I do while working with my clients. The true measure of success is my clients' satisfaction.
Frequently Asked Questions
Learn more
You've got questions, I've got answers. Have a different question and can’t find the answer you’re looking for? Book an intro call with me and I'll be happy to help.
What does a WordPress Care Plan cover?
Your Care Plan includes a variety of tasks that I will conduct each month, including website updates, small design changes, troubleshooting issues, and resolving technical problems.
What happens if I need more than the included support time per month?
If you need any additional support beyond the included time, I will be able to assist at my regular hourly rate. I’ll always communicate with you before undertaking any work that goes beyond your included time.
Does any unused time roll over to the next month?
To ensure I’ve got availability for all of my clients, any unused time is not rolled over. However, there’s always something I can find to do - aside from maintenance and updates - to improve your site.
Can I cancel my Care Plan at any time?
Yes, I understand that your business needs will change over time. You can cancel at any time. There is no minimum term or termination fee.
Who will be providing the Care Plan services for my site?
All of the work will be personally done by me. I take pride in providing quality services to each of my clients. Being a one-person team allows me to personally build a relationship with each of my clients, ensuring a personalized care plan that suits your unique business needs and remains efficient.
How will a Care Plan improve my site's speed and performance?
Regular updates and maintenance are crucial for your website’s performance. My automated monitoring suite checks your site for potential speed issues and uses performance optimization tools to keep your site fast and efficient. I also perform manual checks regularly.
Can I use my existing hosting provider?
Typically, website and email hosting are separate services, but I can help manage your business emails if needed. If you sign up for my hosting package, I will be able to offer more additional services.
How do you handle website security?
My automated security suite performs regular scans to identify vulnerabilities, unexpected changes, and potential threats. I perform regular security updates to your WordPress site and work closely with your hosting provider to ensure the software powering your WordPress is up-to-date and secure.
Do you provide reports on the work you do?
I provide short, executive-level summaries that let you know exactly what is happening with your website. These summaries focus on key updates made, important improvements, significant issues resolved, and the overall performance of your website.
What happens if my website goes down or gets hacked?
With my 24/7 monitoring and security service, my goal is to prevent unexpected incidents from happening. However, if it does happen, I will be notified, and your website will be my top priority until the issue has been resolved.
Are hosting and email services included?
Typically, website and email hosting are separate services, but I can help manage your business emails if needed.
If you sign up for my hosting package, I will be able to offer more additional services, as my overheads and time spend working on tasks are less because I’m more familiar with my own systems.
What is your response time for support requests?
I always strive to respond to all queries well before the allotted timeframe. For emergency support, I offer faster response times depending on the care plan you choose.
Do you offer a money-back guarantee?
While I don’t offer a money-back guarantee, I do offer a free, no-obligation intro call where we can discuss your needs and determine if my services are the right fit for you. If you’re not satisfied with my services, you can cancel your care plan at any time without any termination fees.
How do I get started with a WordPress Care Plan?
To get started, simply book an intro call with me. During the call, we’ll discuss your website needs, and I’ll help you choose the best care plan for your business. Once you’ve signed up, I’ll begin the onboarding process and start taking care of your website.
Ready to discuss setting up a Care Plan for your site?
Let's get started
Ready to give your website the care it deserves? Let's have a chat over a no-obligation intro call. We'll explore how a WordPress care plan can save you time, money and tech headaches, while you focus on running your business.